How to register

You can register for Côte Saint-Luc Parks and Recreation programs in person, by mail or fax, or on our secure website.

Register in person	Register by mail or fax	Register online
Visit 7500 Mackle Rd. (corner Parkhaven Ave.) weekdays from 8:30am to 4:30p. You may also deposit your registration form and payment after hours in the mailslot next to the main doors.	Download the Fall-Winter 2011-2012 program registration form  Mailing address City of Côte Saint-Luc 7500 Mackle Road Côte Saint-Luc, Quebec H4W 1A6 Fax number 514-485-8629	Register and pay for programs on our secure website.
Payments by cheque or credit card only. Credit Card number and expiry date must be indicated on the form.	Payment by credit card only. Credit Card number and expiry date must be indicated on the form.	Payment by credit card only.

Registration procedures and policies

A proof of residency must be shown upon program registration, issuance or renewal of CSL Fun Card.

Adults:  driver's license, or last utility bill
Children: verification note from school office, birth certicate, hospital card, or medicare card

Children's proof of residency must be accompanied with proof of residency from one of the parents.

Responsibility

Participants are reminded that they are fully responsible for any facilities and equipment supplied by the City of Côte Saint-Luc. 

Cancellations

General procedures and policies

Fees, locations and dates are subject to change.

1. Most programs have limited registration and all registrations are on a first-come, first-served basis.
2. Registration fees cannot be transferred from one program to another or one person to another.
3. GST & QST are included in all prices for programs offered to participants age 14 and older. Taxes do not apply to registrants aged 13 and younger.
4. Please note that a $35 service charge will be charged on all cheques returned from the bank due to insufficient funds.
5. Cheques to pay for programs must be made payable to the City of Côte Saint-Luc.
6. All programs offered by the Parks and Recreation Department offer a 20% discount (rounded to the nearest dollar) to seniors aged 60 or older. Programs offered by our partner organisations are excluded from this policy.

Program pro-rating policy

Those who register for a program will pay full price until the program’s third week. Thereafter, the price of the program is pro-rated based on the number of classes remaining and a 10% late registration fee will apply. The 10% fee is based on the total cost of the program.

Registration in person

You may register in person at the Parks and Recreation Department during regular office hours.

Mail-in Registration

Please mail completed registration forms to the Parks and Recreation Department

Drop-off registration

Payments by cheque or credit card only. Credit Card number and expiry date must be indicated on the form. You may deposit your registration form and payment in the Parks and Recreation Department mailslot, located by the main doors of 7500 Mackle. 

Registration by fax

Complete the registration form indicating your credit card number and expiry date. Payment by credit card only.
Fax #: 514-485-8629

Registration online

Please note that only programs managed by the Parks and Recreation Department will be listed online. The registration procedure for activities organized by partner organizations is set by those organizations.

Step 1
If you or a family member (spouse, sibling, child) have previously registered for a program, call 514-485-6806 weekdays from 8:30am to 4:30pm to receive your username and password.
If you (or your family) are registering for a program for the first time, visit CoteSaintLuc.org to create an account for you and all the members of your household. You will need to provide a proof of residency by fax (514-485-8629) or e-mail (recreation@cotesaintluc.org). We will then e-mail you within two business days to confirm that we received your proof of residency and activate your account.

Step 2
Visit CoteSaintLuc.org to sign in to your account. You can select your program and pay for it using our secure financial transaction website.

* Please note that in order to register online for either of the exercise combination discount classes, please click on either "exercise combination" or "pilates-yoga combination".

Payments made at the counter

Registration fees must be paid in full at the time of registration, unless otherwise stated. We accept cash, Visa, Mastercard, Interac, or cheque made payable to the City of Côte Saint-Luc.

*** PROOF OF RESIDENCY MUST ACCOMPANY REGISTRATION

REFUND POLICY

General Refund Policy

Any refunds granted are at the entire discretion of the City of Côte Saint-Luc. Requests for refunds will only be considered upon the City of Côte Saint-Luc receiving a written request prior to the date at which one third of the program has been completed, subject to the medical reason exception stated below. All refunds granted will be subject to an administrative charge of 20% off the total cost of the program and any refunds granted will be pro-rated based solely on the date the City of Côte Saint-Luc receives the written refund request. The above policy is applicable for all recreation programs (except day camp and playgroup programs) administered by the City of Côte Saint-Luc.

Playgroup Refund Policy

Any refunds granted are at the entire discretion of the City of Côte Saint-Luc. Requests for refunds will only be considered upon receiving a written request. Should the refund request be granted, all refunds requested prior to the start of the program will be subject to an administrative charge of $150. All refund requests made thereafter will be subject to an administrative charge equal to two weeks of the applicable registration fee and will be pro-rated weekly (i.e., once the week has begun it is considered to have been completed).

Day Camp Refund Policy

Any refunds granted are at the entire discretion of the City of Côte Saint-Luc. Requests for refunds will only be considered upon receiving a written request. Should the refund request be granted, all refunds requested up to four weeks prior to the start of the programs will be subject to an administrative charge of 10% of the total cost of the program. All refund requests made thereafter will be subject to a fee equal to 20% of the total cost of the program and will be pro-rated weekly (i.e., once the week has begun it is considered to have been completed).

Refunds due to Medical Reasons

Any refunds requested for medical reasons will be considered at any time, provided a valid note from a physician accompanies the written request. If granted, the refund will be pro-rated on the unused portion of the fee and a 10% administrative charge of the total cost of the program will be applied in all cases.

USE OF PHOTOGRAPHS TAKEN DURING ACTIVITIES

The Parks and Recreation Department often takes photographs or makes videos of the programs and activities within Côte Saint-Luc for future promotional purposes. We reserve the right to use and disseminate any photographs or videos taken during these programs and activities without any notice or compensation payable to those in the photo or video and through whatever means Côte Saint-Luc chooses to use.